Privacy Policy

Last Updated: 2026-04-01

01 Information Collection

We collect information to provide better and more personalized services. The information we collect includes:

  • Account Information: When you register for a KuaiGeIoT account, we collect your phone number, name, and organization info.
  • Device Information: We collect device serial numbers, system versions, and network status when you use hardware products such as access terminals, e-ink devices, and desktop voice screens.
  • Biometric and Health-related Data: When you actively enable facial recognition, sleep monitoring, or EEG acquisition functions, we collect necessary data according to product features after obtaining the corresponding authorization or separate consent.
  • Children and Family Learning Data: In education e-ink task systems, we may process task plans, completion status, and time records to display progress and improve family collaboration.
  • Location Data: Based on business needs (e.g., Bluetooth or Wi-Fi opening), we collect your location with your explicit consent.

02 How We Use Information

The information collected is used for the following purposes:

  • Service Delivery: Enabling core functions like access control, visitor management, attendance tracking, sleep data recording, task reminders, and voice interaction.
  • Security Verification: Ensuring access and account security through facial recognition or credential validation.
  • Health and Learning Assistance: Within the scope authorized by users, supporting sleep trend viewing, task progress display, and device status synchronization. Related results are for records and auxiliary reference only, and do not directly replace medical diagnosis or professional education advice.
  • Optimization: Analyzing system data to fix bugs and improve user experience.

03 Information Sharing

KuaiGeIoT promises not to sell your personal information. We only share it in the following cases:

  • Explicit Consent: Sharing with third parties after obtaining your clear authorization.
  • Legal Compliance: Disclosing information as required by laws, litigation, or mandatory government requests.
  • Partners/Providers: Sharing necessary info with trusted partners to deliver complete IoT services.

04 Data Security

We use industry-leading security technologies to protect your info, including SSL encryption, AES data storage encryption, and strict internal access controls. For sensitive information such as facial data, biometrics, sleep-health records, and children's learning records, we follow the principles of minimum necessity, authorized access, and deletability, and only process it within the scope required for the corresponding product function.

05 Your Rights

You have the right to access, correct, delete, withdraw authorization, or cancel related accounts. You can submit requests via the KuaiGeIoT platform or contact our customer support (+86 18984351144). Requests are processed within 15 working days after identity verification.

06 Policy Updates

KuaiGeIoT reserves the right to update this policy. We will notify you of significant changes via website announcements or in-app notifications. We recommend checking this page regularly.